Reducing friction, increasing adoption, and driving measurable impact at scale. Senior Product Designer who has cut abandonment from 53% to 10%, improved operational efficiency from 30% to 10%, and still finds time to perfect gluten free cookies.
A curated look at projects shaped by clarity, purpose, and empathy
Modernizing airline disruption tools by unifying fragmented workflows into one streamlined platform
AMERICAN AIRLINES
Helping Officers Find the Right Off-Duty Jobs Faster and with Less Frustration
ROLLKALL
Centralizing and Organizing Personas for Better Discovery, Insights, and Decision-Making
GLOBAL PAYMENTS
Boosting Event Registrations and Premium Advantage Membership Sign-Ups by 28%